You can set up delivery as an option on the checkout page of your online menu. This service can be integrated with one of our delivery partners, such as Onfleet, Cannalogic, Pineapple Express, or arranged independently.
Setting up Delivery in Buddi
Enable and configure your delivery settings in the Buddi Admin Portal.
ONLINE MENU: DELIVERY
✅ Checkmark Enable Delivery
Custom Delivery Message: this message will appear after the customer selects delivery. It usually communicates the fulfillment time of the delivery, or perhaps when the order will arrive or be shipped out. You can also include contact info here
Enable Delivery Fee: this is where you would enter the cost for delivery
Waive Delivery Fee: you can set it so that delivery is free if their total sale reaches a certain amount. For example, $100 means that delivery is free if the customer purchases over $100 in products
Minimum Order Amount: this is a minimum amount that a customer needs to purchase to be able to choose delivery as their fulfillment method
Delivery Boundary: choose Area based on map (Buddi will get the file from Pineapple Express for your account)
Let Buddi know that you would like to set up delivery as an option so that we can enable it on our end as well.
Quick Video Tutorial:
Choosing delivery at checkout:
Setting up delivery areas / radius:
BC Delivery Regulations (last updated: July 2021):
Download the PDF by clicking HERE
Setting up Delivery for COVA Users
The first step is to reach out to Cova directly at 1 844 667 2682 (ext. 1) to initiate the setup. They will walk through the steps on how to set up a Non-Stock SKU in Cova and ensure that your delivery function is turned on.
The delivery fee needs to be associated with a Non-Stock SKU in Cova to ensure POS communication with Buddi. The price for this SKU should be set to the highest amount associated with your delivery fee.
Here is some documentation to help you prepare for your call with Cova: https://support.covasoftware.com/hc/en-us/articles/360044904451-Creating-a-non-stocked-product-in-Cova
After this has been completed, email email@example.com if you would like help with entering the Cova Product ID into Buddi.
Video: Setting up Delivery in Buddi for COVA Users + Troubleshooting