You can set up delivery as an option on the checkout page of your online menu.  This service can be integrated with one of our delivery partners, such as Onfleet, Cannalogic, Pineapple Express, or arranged independently.



Setting up Delivery in Buddi

#1
Enable and configure your delivery settings in the Buddi Admin Portal.


ONLINE MENU: DELIVERY

Checkmark Enable Delivery

Custom Delivery Message: this message will appear after the customer selects delivery.  It usually communicates the fulfillment time of the delivery, or perhaps when the order will arrive or be shipped out.  You can also include contact info here

Enable Delivery Fee: this is where you would enter the cost for delivery

Waive Delivery Fee: you can set it so that delivery is free if their total sale reaches a certain amount.  For example, $100 means that delivery is free if the customer purchases over $100 in products

Minimum Order Amount: this is a minimum amount that a customer needs to purchase to be able to choose delivery as their fulfillment method

Delivery Boundary: choose Area based on map (Buddi will get the file from Pineapple Express for your account)


#2

Let Buddi know that you would like to set up delivery as an option so that we can enable it on our end as well.

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Quick Video Tutorial:

https://share.getcloudapp.com/6qurY5P9


Choosing delivery at checkout:

https://share.getcloudapp.com/L1uBen61
 

Setting up delivery areas / radius:

https://share.getcloudapp.com/wbubW2yG


BC Delivery Regulations (last updated: July 2021):

Download the PDF by clicking HERE



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Setting up Delivery for COVA Users


The first step is to reach out to Cova directly at 1 844 667 2682 (ext. 1) to initiate the setup. They will walk through the steps on how to set up a Non-Stock SKU in Cova and ensure that your delivery function is turned on.

 

The delivery fee needs to be associated with a Non-Stock SKU in Cova to ensure POS communication with Buddi. The price for this SKU should be set to the highest amount associated with your delivery fee.


Here is some documentation to help you prepare for your call with Cova: https://support.covasoftware.com/hc/en-us/articles/360044904451-Creating-a-non-stocked-product-in-Cova


After this has been completed, email support@buddi.io if you would like help with entering the Cova Product ID into Buddi.


Video: Setting up Delivery in Buddi for COVA Users + Troubleshooting

Article: https://buddi.freshdesk.com/a/solutions/articles/33000270836