It’s important to remember that here at Buddi we are NOT processing the payments and NOT choosing which ones to deny or allow through.
The errors customers see related to failed payments are coming from the payment processor and we’re just passing along the message.
For each of our payment providers here is a list of the error messages a customer may encounter and their reasoning:
- Merrco: https://developer.paysafe.com/en/rest-apis/card-payments/card-not-present/test-and-go-live/card-errors/
- Moneris: https://developer.moneris.com/More/Testing/Response%20Codes
- Global Payments: https://developer.globalpay.com/resources/messages
Contact Info
Merrco Support
1-800-957-0534 | support@merrco.com | Merrco Dashboard
https://www.merrco.com/support
Moneris Support
1-866-319-7450 | onlinepayments@moneris.com | Moneris Dashboard
https://www.moneris.com/en/support
Global Payments Support
1-441-505-0785 | ca.ecomsupport@globalpay.com | Global Payments Dashboard
1-800-957-0534 | support@merrco.com | Merrco Dashboard
https://www.merrco.com/support
Moneris Support
1-866-319-7450 | onlinepayments@moneris.com | Moneris Dashboard
https://www.moneris.com/en/support
Global Payments Support
1-441-505-0785 | ca.ecomsupport@globalpay.com | Global Payments Dashboard