Frequently Asked Questions
Setting up Online Payments with Buddi Buddi works with these three payment processor companies: Merrco, Moneris, and Global Payments. The informat...
Mon, 6 Mar, 2023 at 4:16 PM
Discounts entered into Greenline and TechPOS will be automatically synced into your Buddi menu. COVA users: The 'Promotions Fetching' fea...
Mon, 19 Sep, 2022 at 9:55 AM
Our 'Special Messages' functionality allows retailers to tag product tiles with a custom message. This can be useful when the need arises to hi...
Wed, 18 Jan, 2023 at 3:37 PM
How Integrations Work Remember how Buddi integrates with your POS. The UPC code is the key to having products show up on both systems. Menu items will ...
Sun, 1 May, 2022 at 12:09 PM
Cannabis products default to THC & CBD ranges in Buddi. We obtain and coordinate these values with LPs and provincial suppliers for accuracy...
Wed, 11 Aug, 2021 at 11:26 AM
No worries! Your Buddi menu is filled with 'test products' so that you can visualize what it will look like upon full integration with your PO...
Thu, 8 Sep, 2022 at 2:44 PM
Accessory products behave differently from cannabis products; product content will not auto-populate your menu. Retailers provide this info themselves...
Tue, 21 Sep, 2021 at 5:18 PM
With Buddi, you can launch your own banner campaigns with Featured Products, such as items that are on sale, new arrivals, or staff favourites. St...
Thu, 8 Sep, 2022 at 2:42 PM
If there is something that you would like to see in Buddi, please share a feature request or vote on what you'd like to see us build. Your feedback ...
Thu, 8 Sep, 2022 at 5:09 PM
Refer to the LOGIN CREDENTIALS provided to you in the welcome email of your Buddi Onboarding ticket. You will use the Staff Member Log-in (General St...
Wed, 10 Nov, 2021 at 10:05 AM