FAQ

How can I set up online payments with Buddi?
Buddi works with these three payment processor companies: Merrco, Moneris, and Global Payments. Merrco + Moneris Step 1 Email support@buddi.io (AT...
Fri, 9 Apr, 2021 at 10:03 PM
How do I add a discount to a product?
To add a Discounted Price to a product, follow these steps: Log into the Admin Portal (app.buddi.io) Click on 'My Menu' (under 'Menu...
Fri, 9 Apr, 2021 at 10:38 PM
How do I add a Special Message to a product?
You can highlight a product in your menu by adding a Special Message. For instance, a discounted product can have a special message that says 'On Sa...
Sun, 18 Apr, 2021 at 12:35 PM
How come products entered into my POS aren't showing in my Buddi menu?
How Integrations Work Remember how Buddi integrates with your POS.  The UPC code is the key to having products show up on both systems.  Menu items will...
Wed, 28 Apr, 2021 at 5:53 PM
How do I get my products to show exact THC / CBD values?
  Cannabis products default to THC & CBD ranges in Buddi.  We obtain and coordinate these values with LPs and provincial suppliers for accuracy.  Perha...
Mon, 19 Apr, 2021 at 6:16 PM
How come my menu is showing products that I don't have?
No worries!  Your Buddi menu is filled with 'test products' so that you can visualize what it will look like upon full integration with your PO...
Sun, 18 Apr, 2021 at 1:04 PM
How do I set up delivery as an option?
  You can set up delivery as an option in the checkout page of your online menu.  This service can be integrated with one of our delivery partners, such as...
Sun, 18 Apr, 2021 at 1:23 PM
How do I add accessories to my Buddi menu?
  Accessory products behave differently from cannabis products; product content will not auto-populate your menu. Retailers provide this info themselves...
Sun, 18 Apr, 2021 at 1:30 PM
How do I use Featured Products?
  With Buddi, you can launch your own banner campaigns with Featured Products, such as items that are on sale, new arrivals, or staff favourites. ...
Sun, 18 Apr, 2021 at 1:48 PM
How do I use the new Order Queue?
Product Release: April 28, 2021
Wed, 28 Apr, 2021 at 12:37 PM