Frequently Asked Questions
If there is something that you would like to see in Buddi, please share a feature request or vote on what you'd like to see us build. Your feedback h...
Thu, 8 Sep, 2022 at 5:09 PM
IMPORTANT! Buddi released a product update in April 2023. Moving forward, refunds cannot be processed in default General Staff accounts. The '...
Mon, 15 May, 2023 at 3:18 PM
You can set up delivery as an option on the checkout page of your online menu. This service can be integrated with one of our delivery partners, such as...
Wed, 9 Nov, 2022 at 10:26 PM
Click here to watch the video tutorial Also see this article on how to set up delivery in the Buddi Admin Portal: https://buddi.freshdesk.com/a/solut...
Mon, 23 Aug, 2021 at 1:54 PM
Note to Retailers: If you're inquiring about missing product content please note that our system recognizes these and our team is frequently adding n...
Thu, 26 Aug, 2021 at 5:42 PM
Follow these steps: Create a ticket by emailing support@buddi.io to let us know that you would like to integrate Pineapple Express delivery into Buddi....
Fri, 8 Oct, 2021 at 1:06 PM
In the Buddi Order Queue, there are two types of order # that gets generated: 1-2 digit order #'s and 8 digit order #'s. Example: This ...
Thu, 28 Oct, 2021 at 9:33 AM
Issue: Upon logging into retail.buddi.io on your tablet device, you see a white screen with the error message, "The given data was invalid." ...
Wed, 17 Nov, 2021 at 3:50 PM
For all Saskatchewan cannabis retail stores, the 20% Vapour Product Tax (VPT) applies to 510 thread batteries, which are used with vape cartridges. Sinc...
Fri, 14 Jan, 2022 at 11:42 AM