Buddi Support Portal

It’s important to remember that here at Buddi we are not processing the payments and choosing which ones to deny or allow through. The errors customers see ...

   'Allow Integration to Update THC & CBD' functionality: having this box checked off will override any of the information that you have entere...

  Buddi's Revamped 'My Menu' UI As of late December 2022, all of our retailer partners have been upgraded to the new version of the 'My...

Buddi recently updated the In-Store Tablet App user interface for all retailers. We understand that changes like this can be difficult, and we want t...

  Videos can be added in Kiosk: Custom Branding to adjust the greeting page of your kiosk app user interface. There could be several reasons why your v...

  If you have applied Custom Branding to your kiosk app and the changes are not showing on your tablet (after hitting refresh), then info might be missing....

  To get a refund and check on its status, please contact the store where you purchased your products. Once their staff submits the refund, it can take up ...

'Pinning' the app onto your tablet device prevents people from accessing other apps on your tablet.  You can refer to these articles for step-by-st...

  Our system cannot process Indian Status Cards for discounts. Here are a couple of alternative options: Add a caption to your website that inform...

  Receipts for your Buddi orders can be printed in the 'Orders' page of your Cova POS terminal, like all parked orders. For PAID Orders: Go to ...