Setting up Discounts in Cova (to Sync into Buddi)
Modified on Tue, 13 May at 6:45 PM
⚠️ IMPORTANT NOTICE ⚠️
✅ Buddi now supports both Cova Promotions (Classic/V1) and Promotions (New/V2)! Retailers must choose one; only one Promotions system can be active at a time. ***To switch to V2 in Buddi, please email support@buddi.io*** ✅ Buddi now supports date-based sale pricing for individual products (within Cova catalog listings)! This includes start/end dates, day-of-week rules, and time-based restrictions.
This guide helps you set up and manage discounts in Cova POS, ensuring they sync seamlessly with your Buddi menu.
There are two methods to set up discounts in Cova for auto-syncing:
- Setting up a Discount for Multiple Products in Cova; or
- Adding a Singular Discount in Cova
Setting up a Discount for Multiple Products in Cova
Method 1 - Promotions (Classic/v1) or Promotions (New/v2)
How to Set up a Discount in Cova Promotions (Classic/v1)
- Open your Cova Hub.
- Navigate to Catalog > 'Promotions (Classic)'.
- Click 'Add Promotion'.
- Enter a Name (e.g. 'Friday Pre-Rolls').
- Choose the type of discount: Percentage Off or Dollar Amount Off.
- Set the discount details:
- Select location(s) where the discount applies.
- Choose the frequency (e.g. Fridays).
- Set the start/end dates + start/end times (if applicable).
- Apply the discount to all products or select specific products (e.g. all pre-rolls).
Optional (to speed up the sync)
- Navigate to 'My Menu'.
- Click on the 'Sync New Products' button to speed up the sync process.
- Wait for 5 to 10 minutes for the sync to complete.
Verifying the Promotion in Buddi:
- Refresh the menu in Buddi.
- Check the 'Pre-Rolls' or 'On-Sale' section to see the applied discounts.
How to Set up a Discount in Cova Promotions (New/v2)
- Navigate to Catalog > 'Promotions (New)'.
- Click 'Create New Promotion'.
- Enter a Name (e.g. 'Friday Pre-Rolls').
- Choose the type of discount:
- Set Dollar Amount Off for a group of products; or
- Set Percent Off for a group of products
Products: Define the rules for selection of products included in this promotion.
- Specific Product Selection - Use the Product Picker to select one or more products
- Classification - Select one or more classifications of products
- Discount: Enter the discount amount.
- Customer: Select 'All Customers'. The promotion will be available to all users ordering from your online menu.
- Location: Select location(s) where the discount applies.
- Scheduling: Define the duration of the promotion.
- Set the start/end dates + start/end times(if applicable).
- A promotion can be: Single Day, Multi Day, or Reoccurring Weekly.
- A time window for each day can also be set.
Optional (to speed up the sync)
- Navigate to 'My Menu'.
- Click on the 'Sync New Products' button to speed up the sync process.
- Wait for 5 to 10 minutes for the sync to complete.
Verifying the Promotion in Buddi:
- Refresh the menu in Buddi.
- Check the 'Pre-Rolls' or 'On-Sale' section to see the applied discounts.
⚠️ IMPORTANT NOTICE ⚠️ BOGO and bundled pricing promotions in Cova are not currently supported in Buddi.
Adding a Singular Discount in Cova
Method 2 - Editing Sale Price in Individual Listings
Accessing the Product Listing in Cova Hub:
- Open your Cova Hub.
- Under the Catalog section, click on 'My Catalog'.
- Search for the product you want to discount using the UPC.
- Click on the product and find the specific variant in your store.
- Verify the current regular price.
- Click the 'Edit' button next to 'Company Pricing' and enter the sale price.
- Save the changes.
- Set the start/end dates + start/end times (if applicable).
⚠️ IMPORTANT NOTICE ⚠️
Buddi now supports Cova’s individual product sale prices with Start and End Dates! These promotions will display in Buddi correctly based on your store's local time.
Optional (to speed up the sync)
- Go to the Admin Portal and navigate to 'My Menu'.
- Click on the 'Sync New Products' feature to speed up the sync process.
- Wait for 5 to 10 minutes for the sync to complete.
Verifying the Discount in Buddi:
- Refresh the menu in Buddi to ensure the discount appears.
- The product should now display the sale price in red with the regular price crossed out.
Notes
Prioritization Rules:
- Buddi will sync either v1 or v2 Promotions from Cova, not both. Let us know if you want to switch to v2.
- Individual Sale Prices > Promotions
If both are present, Buddi will show the individual product sale price instead of the discount set up in Cova Promotions or Buddi Promotions > Discounts. - Most Recent Promotion Wins
If a product is part of multiple promotions, Buddi displays the most recently updated promotion.
Date & Time Rules:
- Buddi respects all scheduling in Cova — including:
Start/End Dates
Specific Times of Day
Day-of-Week Restrictions
- All timing is adjusted to your store’s local timezone.
Sync Timing:
- Promotions sync automatically from Cova to Buddi.
- Menu content updates (including pricing) sync on a timed interval (e.g. every 30-60 mins). Use ‘Sync New Products’ in 'My Menu' to force quicker updates.
Refresh the menu and verify that the correct discounts are displayed.
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