Buddi Support Portal

Alberta Online Sales and Delivery (AB Hard Age Gate) 4

• Setting up Online Payments (AB Retailers)
• Age Verification Suggestions (AB Retailers)
• FAQs (AB Hard Age Gate)
• Landing Page of your Hard Age Gate (Verbiage Suggestions)

Getting Started 9

• Setting up your Tablets (in-store menu / tablet app)
• Pineapple Express
• Delivery
• Online Payments
• Logging into the Admin Portal

View all 9

FAQ 26

• How can I set up online payments with Buddi?
• How do I add a discount to a product?
• How do I add a Special Message to a product?
• How come products entered into my POS aren't showing in my Buddi menu?
• How do I get my products to show exact THC / CBD values?

View all 26

Admin Portal Tools (app.buddi.io) 10

• Installing Buddi on your in-store tablets (iOS)
• Add a Custom Product or Accessory to Your Menu
• Adding/Removing Staff members
• Adjusting my stores sales tax % Custom Checkout Message
• User Types and Permissions

View all 10

In-store Tablet App Tools (retail.buddi.io) 4

• Customer Education
• Viewing the Menu & Product Details
• Using Filters
• How to log into the Tablet App (retail.buddi.io)

Troubleshooting 1

• Error Message When Logging into the Kiosk

Point of Sale Integrations 3

• Syncing THC/CBD with your Point of Sale
• Moneris: How to refund online payments
• Merrco: How to refund online payments

Accessories 2

• Accessories
• Uploading Accessories into Buddi manually (COVA & Greenline users)

Online Menu Styling 1

• Quick styling tips for a better customer experience

Promotions (Collections, Discounts, Special Messages, etc) 7

• Collections
• Discounts
• Special Messages
• Featured Products
• Discount Codes

View all 7

Other Integrations 3

• Manual Menu Import Process in Buddi
• BarnetPOS: Managing incoming orders
• Setting up Google Analytics with Buddi

Settings 1

• Delivery Area

Staff Tools (Old: Not Published) 0

Loyalty Program - AlpineIQ 5

• Connecting Buddi to AlpineIQ
• FAQs
• Creating Discounts In AlpineIQ
• AlpineIQ Overview
• How Customers Can Earn Points

Payments 0