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(604) 426-0597
Knowledge base
Admin Portal
app.buddi.io
2
What is the Admin Portal?
Signing into the Admin Portal
Sales Overview
1
Reporting
My Stores
2
Changing the Address
Adding a New Store
Custom Branding
2
Kiosk: Custom Branding
Online Menu: Custom Branding
Order Queue
3
Managing Incoming Orders
Exporting a Sales Report / Order List
Refunds
Staff Management
3
General Staff Account
Adding/Removing Staff Members
Account Setup: User Types and Permissions
Store Settings
14
Custom Store Hours and Dates
Tax Settings
Bag Fees
In-Store Kiosk: Settings
Online Menu: Messages
View all 14
My Menu
8
'My Menu' User Interface (Menu 2.0)
Syncing Products from your POS integration
How Buddi uses UPC Codes
Missing Product Listing
Wrong Product Listing
View all 8
Inventory Levels
1
Safety Stock
Accessory Products
2
Accessories
Syncing Accessories into Buddi (COVA & Greenline users)
Promotions
7
Collections
Discounts
Discount Codes
Featured Products
Special Messages
View all 7
Age Verification
0
Store Order Board
0
Customer Opt-in
0
Change Password
0
Knowledge Base
0
Share Feedback
0
Tablet App
retail.buddi.io
12
Device and Browser Support
Setting up the Tablet App
Pinning the Tablet App onto your device (iOS)
Pinning the Tablet App onto your device (Android)
Signing into the Tablet App
View all 12
Point of Sale (POS) Integrations
Overview
0
Greenline
3
How do I send you my integration details with Greenline?
Syncing exact THC & CBD values from Greenline
Managing Product Content for Greenline users
COVA
7
Setting up Delivery for COVA Users
Troubleshooting Delivery Orders for COVA users
Setting up Tips for COVA Users
Sending Buddi your COVA Integration Details
Troubleshooting exact THC & CBD values for COVA users
View all 7
TechPOS
1
Discount Codes with TechPOS
Profitek
0
Barnet
1
BarnetPOS: Managing incoming orders
GlobalTill
0
Online Payments
Getting Started
4
Setting up Online Payments
3D Security for Online Payments
Hosted Checkout for Online Payments
Chargebacks
Merrco
2
Merrco: How to refund online payments
Merrco Checkout
Moneris
1
Moneris: How to refund online payments
Global Payments
0
Other Integrations
POS - Non-integrated Providers
1
Manual Menu Import Process in Buddi
Loyalty Program - AlpineIQ
6
AlpineIQ Overview
Connecting Buddi to AlpineIQ
How Customers Can Earn Points
Creating Discounts In AlpineIQ
FAQs
View all 6
Loyalty Program - Springbig
7
Buddi x Springbig - Onboarding Guide
Setting Up Buddi for Springbig Usage
Membership Signup With Springbig and Accessing Your Wallet
Creating and Redeeming Rewards/Offers
Earning Points
View all 7
Delivery - Pineapple Express
1
Using Pineapple Express with Buddi
Google Analytics
2
Setting up Google Analytics with Buddi
Setting up basic Tracking with google tag manager
Retailers in Alberta (AB)
Hard Age Gate
4
Age Verification Tools (AB Retailers)
Website Requirements (for AGLC Endorsement)
Customer Instructions for your Hard Age Gate (Verbiage Suggestions)
FAQs (AB Hard Age Gate)
Online Payments
1
Setting up Online Payments (AB Retailers)
Delivery and Curbside Pickup in Alberta (AB)
1
AGLC's requirements for Delivery and Curbside Pickup (AB)
FAQ
Frequently Asked Questions
32
How can I set up online payments with Buddi?
Why can't I do a partial refund?
How do I manage incoming orders in Buddi?
How do I add discounts?
How do I add a Special Message to a product?
View all 32
Getting Started
Buddi Onboarding
5
Accessing your Buddi Onboarding ticket
Menu Embed / Installation
Setting up your Tablet & Stand Hardware
Setting up the Tablet App
Customer Support
Staff Tools (Old: Not Published)
0
Help Desk Software
by Freshdesk Support Desk