Buddi Logins
Refer to the LOGIN CREDENTIALS found in your Buddi Onboarding ticket.
Three logins have been created for your store:
- Master Admin Account
- Store Admin Account
- General Staff Account
Master Admin Accounts are for Store Owners. These accounts have full permission settings. It can change all passwords and process refunds. It is at the chain-level; multi-store chains have access to all store accounts.
Store Admin Accounts are for Store Managers / Team Leads. These accounts have full permission settings, including refunds. It is at the store-level; multi-store chains have separate Admin Account logins for each store.
General Staff Accounts are for all staff members. It is also at the store-level. How this account is used:
- To manage incoming Buddi orders in the Admin Portal > Order Queue
- To access the Knowledge Base (Buddi Support Portal), to search for help articles or create a new support ticket
- To access the Staff Portal in Buddi's Tablet App
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