Using the 'Sold Out' Filter for Restock Notifications

'Sold Out' Filter Button

The 'Sold Out' filter button is a valuable feature available in your menu's filter sidebar. When activated, it displays products that are currently out of stock and allows customers to sign up for restock notifications. This feature enhances the shopping experience by keeping customers informed about product availability and maintaining their engagement.

Feature Benefits:

1. Customer Engagement: Allows customers to express interest in out-of-stock items, keeping them engaged with your store.
2. Enhanced Shopping Experience: Keeps customers informed about product availability through restock notifications.
3. Demand Insights: Helps retailers gauge demand for frequently sold-out products.

Activating this Feature:

NOTE: By default, the sold out filter will be visible on both the kiosk and online menu.

How to Hide the 'Sold Out' Filter:

1. Log in to the Admin Portal (as an admin user).
2. Go to Store Settings > Filter Settings
3. Checkmark the 'Hide Sold Out Filter' box.
4. Hit 'Save'.

Customizing the Restock Notification:

• You can customize the message sent to customers when they sign up for restock notifications.
  Article: Customer Notifications

Best Practices:

• Keep your stock numbers up-to-date in the POS to ensure the 'Sold Out' filter reflects accurate product availability.
• Communicate estimated restock times to manage customer expectations and reduce inquiries about out-of-stock items.