Global Payments Overview

Getting Started

Global Payments Setup

1. Buddi will email Global Payments to set up an online merchant account for your menu. You will be CC'ed in that email.
   
   
2. Please 'reply all' in the email with your consent.
   
   
3. Global Payments will set up the account.
   
   
4. Once that's done, they will send you a welcome email (subject will say "Global Payments eCommerce account setup"). It contains payment credentials for testing purposes only.
   
   
5. In order to set the account live, you need to email ca.ecomsupport@globalpay.com to make a request.
   

   If you need help with this step, call Global Payments at 1-888-366-5110 (option 1). They can also assist you with running test orders. Refer to steps 7 and 8 below to enter the testing credentials into Buddi and temporarily enable online payments for your menu.
   

   
   
6. Once the account is live, Global Payments will send you API payment credentials. These need to be entered into Buddi:
   • Client ID:
   • Account ID: 
   • Shared Secret:
   • Rebate Password:
     
     
7. Enter the details in the Admin Portal > Store Settings > Online Menu: Payments page.
   
   
8. Activate payment as an option for your Buddi menu.
   
   
   

   NOTE: If Global Payments sends the API payment credentials directly to Buddi, we will notify you.