Buddi Support Portal

Discounts entered into Greenline and TechPOS will be automatically synced into your Buddi menu.

COVA users: The 'Promotions Fetching' feature needs to be enabled in the back-end of Buddi for your discounts to sync in. Please email support@buddi.io to request this to be turned on.

For other POS providers, discounts will have to be entered twice: in your POS and in Buddi.

Please note that changes made in your POS provider's catalog takes time to sync into Buddi.

• This includes price updates and new inventory uploads. 
• Click on 'Sync New Products' to speed up the process.
• To see immediate changes, feel free to email support@buddi.io so that we can force the sync on our end too.

• You can apply discounts in Buddi using our new 'smart logic' feature in building Collections. If you choose this option (and haven't applied discounts in your POS provider's catalog yet), keep in mind that the discounts will only be reflected in your online menu and in-store kiosk.