Setting up Featured Products (with Banners)

Buddi's Featured Products tool allows retailers to showcase select products using a main banner image displayed at the top of their online menu. This banner appears before any other content on the store’s menu, ensuring maximum visibility.

Featuring our demo brand 'buddi-licious':

See how we built the campaign step-by-step in the video!

Desktop View

Mobile View

How to Set up Featured Products:

Step 1

Go to the Admin Portal > Featured Products.
  

Step 2

Select the products:

1. Click on 'Select Products'.
2. Quickly filter the menu items by check-marking 'Only Added to Menu'.
    Filter down even further by selecting the categories that the products belong in.
3. Click on 'Add Selected'.
    

Step 3

'Upload Feature Banner' > Select the image.

NOTE: Desktop and Mobile have different banner size recommendations (shown below each slot).

Step 4

Toggle on 'Go Live!' > then hit 'Save'

Save your settings TWO TIMES!
1. At the 'Select Products' pop-up box
2. At the main Featured Products setup page

Step 5

1. Go to your Buddi menu.
2. Refresh the browser. The banner will appear at the top of the online menu. Click to see Featured Products.

Notes:

• Multiple Featured Products Banner Display: Run multiple Featured Products simultaneously. Banners will be displayed on your menu within a slider, allowing users to navigate through them by clicking arrows.
  
  
• Separate Campaign Options: Opt for separate campaigns for your in-store kiosk and online menu, or streamline with a single campaign. In this case, we will be using a unified campaign approach.
  
  
• Banner Upload Requirements: It is essential to upload a feature banner into each of the specified purple slots. If not uploaded correctly, the banner might not be displayed.
  
  
• Channel: You can decide where your Featured Products banner appears. I.e. you can have it on both your online menu and kiosk or only one.
  
  
• 3 options for Banner Display:
  • Online
  • In-Store Kiosk
  • Both
    
    
• 3 Options for Selecting Products:
  1. All Products
  2. Specific Collections (see Collections documentation)
  3. Specific Products (select products using logic / individually / bulk import with a CSV file)
     
     
• Start and End Dates: You can choose when you'd like your featured banner to appear and when you'd like it to end. When entering an end date, please keep in mind that the banner will disappear at midnight of the selected day.
   

Best Practice

✅  DO:

• Build a Collection first to reuse it across Promotions (e.g. Featured Products, Special Messages, Discount Codes, etc.)
  
  
• Use recommended banner dimensions:
  Desktop → 1440 x 350 px
  Mobile → 600 x 350 px
  
  
• Save twice:
  1. After selecting products
  2. On the main setup page
     
     
• Test banners after uploading; refresh the menu to check visibility
  
• Add a filter button for your Collection for quick setup and results
  
• Use campaign scheduling to save time → Set start/end dates or specific weekdays/hours in advance.
• Make banners pop → Use bold visuals and/or clear calls to action (e.g. “Shop Now” or “Limited Time Only”)
• Use your brand colors → This will tie the menu with the rest of your website

❌  DON’T:

• Don’t forget to upload a banner for both desktop and mobile
• Don’t assume “Save” = live →  always toggle ‘Go Live!’
• Don’t skip the campaign timeframe logic → ending = midnight of that day
• Don’t reuse one-size images → optimize separately for each view
  

⚠️ Common Pitfalls to Avoid

• Banner not showing? Make sure both banner images are uploaded and you're targeting a Collection or product set with active inventory
• Forgetting to Save Twice → Save your product selection, then save the full campaign Missing either will prevent the banner from displaying
• Wrong audience targeting → Double-check your Collection contents (e.g. avoid high-THC items in a wellness/sleep campaign)
• Timeframe confusion → Banners will disappear at midnight on the end date. If running for only part of a day, use the “Use Time Frame” option
• Overlapping banners → Running too many at once can crowd your menu. Use specific days/times to space them out strategically