Why are my customers are getting an error when paying online?

It’s important to remember that here at Buddi we are NOT processing the payments and NOT choosing which ones to deny or allow through.

The errors customers see related to failed payments are coming from the payment processor and we’re just passing along the message.

For each of our payment providers here is a list of the error messages a customer may encounter and their reasoning:
 

• Merrco: https://developer.paysafe.com/en/rest-apis/card-payments/card-not-present/test-and-go-live/card-errors/
   
• Moneris: https://developer.moneris.com/More/Testing/Response%20Codes
   
• Global Payments: https://developer.globalpay.com/resources/messages