Configuration of Tips in COVA

The first step is to reach out to COVA directly at 1-844-667-2682 (ext.1) to initiate the setup. They will walk through the steps on how to set up a Non-Stock SKU in COVA. This is similar to the process of 
Setting up Delivery for COVA Users. Note: if you are using both features, create a separate Master Product for each SKU: one for Delivery and one for Tips.


The tipping feature needs to be associated with a Non-Stock SKU in COVA to ensure POS communication with Buddi.

The price for this SKU should be set to the highest amount that you are willing to receive as a tip. It is basically a limit, so to play it safe, you can always set it high to ensure that you can receive any larger tips (ex. $500).

Here is some documentation to help you prepare for your call with COVA:

After this has been completed, email if you would like help with entering the Cova Product ID into Buddi or see this video on How to retrieve the Cova Product ID from your COVA Catalog.

Configuration of Tips in Buddi

  1. Sign in to the Admin Portal > go to Store Settings > Online Menu: Payments
  2. Checkmark 'Allow customers to tip on orders for this store'
  3. Enter the three 'Default Tip Amounts' that will be displayed on the checkout screen (ex. 10%, 15%, 20%).
  4. Copy the Cova Product ID from the Tips SKU in your COVA Catalog.

Video: How to retrieve the Cova Product ID from your COVA Catalog (optional)