Getting Started

Step 1 Configure Tips SKU in Cova

Follow the steps in this article to Create a Non-Stock Product in Cova.

  • The price for this SKU should be set to the highest amount that you are willing to receive as a tip. It is basically a limit, so to play it safe, you can always set it high to ensure that you can receive any larger tips (e.g. $100).
  • If you are unable to create the product, you can reach out to Cova at 1 844 667 2682 (ext.1); they can walk you through the steps.

NOTE: The Non-Stock SKU in Cova is required to communicate sales containing tips (POS x Buddi).


This is similar to the process of Setting up Delivery for COVA Users. Note: if you are using both features, create a separate Master Product for each SKU: one for Delivery and one for Tips.


Step 2 Configure Tips in Buddi

  1. Sign in to the Admin Portal > go to Store Settings > Online Menu: Payments
  2. Checkmark 'Allow customers to tip on orders for this store'
  3. Enter three 'Default Tip Amounts' to display at the checkout screen (e.g. 10%, 15%, 20%)
  4. Copy the Cova Product ID from the Tips SKU in your COVA Catalog

    Video: How to retrieve the Cova Product ID from Cova (optional; we can help you with this).

We have occasionally observed instances where taxes were incorrectly applied to Tips in Cova for Buddi orders. Action is required to ensure that the order totals match between Buddi and Cova.

  • The queue would display something like this: "Message from Cova: The payment accepted could not be accepted because [$] is the expected payment amount."
  • Article: Taxes incorrectly charged on Tips (Cova)