Moneris Overview

Moneris provides a secure API connection method for online payments, integrating directly with your Buddi menu. Our platform supports AVS Check and 3D Secure with Moneris for fraud protection.

Getting Started

Setting up Online Payments for your Buddi Menu

To initiate the setup of your Moneris online payments, please ensure that your menu is displaying live inventory. Then, proceed with the following steps:

1. Contact Moneris: Email onlinepayments@moneris.com to request the setup of your online merchant account. You can use this template for your email (copy + paste):
   
   

   Hi Moneris Team,
   
   I want to accept online payments for my Buddi menu: {insert link}
   
   Please set up an online merchant account. Buddi will need these API credentials:
   - Store ID
   - API Token
   
   Ensure 3D Secure 2.0 is enabled in the account.

   
   

2. Activate Your Account: Once Moneris approves your merchant account, you will receive an email with further instructions to activate your account. Follow the steps provided in the email to complete the setup.
     
3. Enter API Credentials into Buddi:
   
   After obtaining your Store ID and API Token from the Moneris dashboard, carefully copy + paste the details directly into Buddi:
   • Admin Portal > Store Settings > Online Menu: Payment page
     • Store ID
     • API Token
       
   • Hit 'Save'.
     
     
4. Testing Payments: We highly recommend running a few paid test orders to ensure payments are working.
   • First, you will need to Enable Online Payments:
     1. Go to the Admin Portal > Store Settings > Online Menu: Configuration page.
     2. Checkmark these boxes:
        ✅ Allow orders to be placed
        ✅ Accept online paid orders > 'Moneris' > 'Pay Online', 'Payment In-Person', or 'Both Options Available' (under Pickup Orders)
     3. Hit 'Save'.
         
   • Go to the Admin Portal > Order Queue to check the order listing. You can cancel the order and refund the payment from here if you'd like.
     
     
   • Optional: After testing, disable online ordering and/or payments by going to the Admin Portal > Store Settings > Online Menu: Configuration page.
      
5. Notify our team in your onboarding ticket or email support@buddi.io. Let us know if you run into any issues.

Article: FAQs: Online Payments