Important Update: Subscription Message Issue

Modified on Tue, 28 Jan at 4:05 PM

Issue with Accessing the Admin Portal

January 28, 2025

Announcement

We are aware that some users are seeing the following message:


"Your subscription to Buddi has ended. To continue using Buddi, please have your system administrator update the billing information."

 

If you are receiving this message but your subscription is active, the issue can be resolved by simply logging out of your account and logging back in.

 

We apologize for any inconvenience and appreciate your understanding as we work to improve your experience. If you continue to experience issues, please contact our support team for assistance.

 

Thank you,

The Buddi Team


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