Buddi Support Portal

  Reward Setup Please note that Rewards only need to be set up in Springbig, not Buddi. See the Buddi Ecomm Guide with Springbig for more info on se...

New Members  Customers who do not have a Springbig membership can sign up online. They will have to agree to terms and conditions in order to proceed wi...

Creating Rewards/Offers In order for members to eventually see their applicable rewards (i.e. if they have enough points to redeem the reward, it wil...

Members can earn points on their purchases (both paid online and unpaid - but payment has be to be applied in POS to receive points for unpaid order), wh...

FULL REFUNDS If a full refund has been done, the points from the rewards used to apply a discount will be added back to the wallet.  Points that are earne...

You can now customize and the signup process and wallet to help match your brand. This section is found under STORE SETTINGS -> Online Menu: Club Members...