Accessory products behave differently from cannabis products; product content will not auto-populate your menu. Retailers need to create the products in the POS catalog first.


  • These details should be included: product name, UPC code, price, product description, and photos. 
     
  • Each variant, if applicable, requires its own UPC code (ex. if it comes in different sizes, colors, quantity/pack, etc).
     
  • Note: You may need to make up UPC codes for your products if they don't already exist.



Cova & Greenline POS users: Your integration with Buddi includes automatic accessories syncing. 

  • This means that products entered in your POS catalog will automatically sync/update in Buddi!
     
  • IMPORTANT NOTE:
    If you are syncing accessories into Buddi for the first time, you must email us to let us know. We need to activate the function on our end.
    • Email support@buddi.io OR reply in your Buddi Onboarding ticket
    • Once your request has been received, we will mass import of all your accessories with the push of a button.

Before reaching out, please ensure that your accessories contain these product details:

  • Name, UPC code (aka 'Barcode' in Greenline), price, and product description.
  • Photos are not mandatory but highly recommended (no photos = menu clutter).


More tips are found in this article: Syncing Accessories into Buddi (COVA & Greenline users)


TechPOS, BarnetPOS, & Profitek POS users: After you have finished entering the products with its corresponding details, please export your accessories into an excel file from your POS catalog and send it over to support@buddi.io / your Buddi Onboarding ticket for review.


Be sure to include these columns:

 

Product NameCategoryProduct DescriptionImage URL (Photo)VariantPriceUPC
(not the same as SKU)



From there, we can import the cleaned-up file into the Accessory Products section of your Buddi account.


How to achieve an organized product content system:

  1. Download the template .CSV file from the Admin Portal > Accessory Products > Bulk CSV import > Download the Sample File; OR
  2. Add your accessory items into Buddi manually (Admin Portal > Accessory Products)