Syncing Accessories into Buddi

Article Topics:

• Supported POS Providers
• Preparing Your Accessory Products for Syncing
• Notes on UPCs
• When Accessory Edits Aren't Saving; Using 'Variant Override'
• Options for Non-Supported POS Users

✅  Supported POS Providers

Buddi can auto-sync accessory products from these POS systems*:

• Cova
• Greenline POS/Blaze
• TechPOS
  *Click to see POS-specific guidance.
  
  

NOTE: Auto-sync must be activated by Buddi after you’ve added product details in your POS. Contact us once you're ready, and we'll activate the sync on our end.

What is required for accessories to sync into Buddi?

• Accessories only require to be in stock, and have a Price and UPC code entered in the POS.
• Once the auto-sync feature is activated in Buddi, accessories meeting those requirements will show in the next sync cycle. This normally takes 30 - 60 minutes to sync with accessories. You can use the 'Sync New Products' button in the 'My Menu' section to force a sync and speed up the pull of accessories.
  
  

Preparing Your Accessory Products for Syncing

You must provide your own accessory product content. Unlike cannabis products, accessories do not come with standardized content; it's not stored our database. That means product names, descriptions, images, and other details must be added manually into your POS before syncing. These details will then carry over to Buddi.

TIP: For a smooth sync, ensure your POS accessory listings are as complete as possible before syncing.

Mandatory Fields to Include:

• Product Name
• UPC
• Price

Optional Fields to Include (Recommended)

• Description
• Photos

Notes on UPCs:

• Each variant (e.g. different sizes, colours, or pack quantities) requires its own UPC.
• If a UPC doesn’t exist, you can create one—just don’t reuse your SKU.
• Avoid special characters. Use letters, numbers, or both.

Article: How to Create UPCs for Accessories

❌  Accessory Listing Not Saving?

If your edits in 'My Menu' are not saving, please ensure 'Variant Override' is checked:

What is Variant Override?

• This function allows you to enter a new variant label (something different from what's syncing in from your POS).
   
• This function can make your listing appear a lot more clean (less cluttered).
   
• For example, if the variant is currently showing in the Product Name, but you want it to show in the Variant instead, you can edit the Product Name and Variant label accordingly.
  e.g.
  • Product Name (before): Raw 1-1/4" Papers Black 100pack
  • Variant Label (before): Raw 1-1/4" Papers Black 100pack
  • Product Name (after): Raw 1-1/4" Papers - Black
  • Variant Label (after):100pack

• If you have multiple store locations and want to manage accessory listings independently, you can do it in Buddi.
  • Edits will be applied at the store-level if you leave 'Update content for all my stores' unchecked.
  • Ensure 'Variant Override' is checked if you are making any changes to the Variant label.

❌  Using a Non-Supported POS?

If you're not using Cova, Greenline, or TechPOS, accessory sync is not available. Instead, use one of these manual methods:

1. Prepare an Excel file to upload into Buddi; or
   Article: Importing Accessories into Buddi (Manual Method)
   
   
2. Add the accessory listings to Buddi manually.
   Article: Adding an Accessory Product in Buddi (Manual Method)