Accessory Product Syncing with TechPOS

Buddi can auto-sync accessory products from TechPOS to your menu — but this requires additional setup and formatting on your end.

Initial Setup and Updates

To activate accessory syncing:

1. Add your accessory products to TechPOS with the required details (see below)
2. Notify support@buddi.io to enable accessory syncing
3. Buddi will perform an initial mass import and activate category syncing

Notify Buddi each time you add a new category for accessories in TechPOS.

Required Fields (in TechPOS)

Every accessory product must have:

• Product Name
• Category
• Price
• UPC (unique, not SKU)

Optional (but Recommended) Fields

• Product Description
• Image (upload to TechPOS, use white background if possible)
• Variant Name

Best Practice

✅   DO:

• Create your own UPCs – Accessories don’t have universal codes like cannabis.
• Avoid using SKUs or symbols in your UPC (e.g. no - or #).
• Use descriptive, consistent categories (e.g. Grinders, Vape Parts, Papers, Storage)
• Notify Buddi each time you add a new accessory category → it must be enabled before syncing.
• Use ‘Force Sync’ in the Admin Portal > 'My Menu' to see changes faster.

❌  DON’T:

• Don’t assume accessories will sync automatically — activation is required.
• Don’t use duplicate UPCs or placeholders like  000000000000.
• Don’t forget to assign a valid category — unassigned items won’t appear.
• Don’t rely on TechPOS alone to format or style your product listings — Buddi shows what you input.

How to Add Accessory Product Images

Recommendation: add them to TechPOS

Notes:

• Photos added in TechPOS will automatically sync into Buddi in the next sync cycle and show on your menu. Use the 'Force Sync' feature in the Admin Portal > 'My Menu' page to speed up the sync and see your updates quicker.
  
• This applies to accessory products only. Cannabis products already have images pre-populated in Buddi by default.

Optional: Add Additional Images in Buddi

1. Sign into the Admin Portal > go to 'My Menu'.
2. Search for your Product > click on the Product.
3. Upload image(s) > hit 'Save'.
   
   This method allows you to upload up to 3 images (whereas TechPOS allows only 1 image upload per variant).