Syncing Exact THC & CBD Values

Modified on Mon, 17 Jun at 9:47 AM

Greenline POS Users


Buddi can pull exact THC and CBD values or Ranges from your Greenline POS catalog. The feature would need to be activated on our end before it can start working.



Getting Started

Before requesting this feature to be activated in Buddi, you will need to do this:

  1. Choose which primary measurements you are using in Greenline for these categories:
    • Flower: % or mg/g
    • Pre-Roll: % or mg/g
    • Vape: % or mg/g
    • Concentrate: % or mg/g

  2. Enter the values in your POS with the units you have chosen.


***ACTION STEP*** After the details have been completed in Greenline, email support@buddi.io to let us know what your primary measurements are. From there, we will activate the function in Buddi accordingly.

When applicable: Notify our team about any primary measurement changes. We would need to update our system accordingly.



Guidelines / Best Practices:
  • The values entered in your POS need to have consistent units.
    • !  Products not using stated primary measurements will show incorrectly on your menu.
      • For example, if you have chosen % as the primary measurement for flower, all flower products must be entered as %. Entering mg/g would create inflated values on your menu.

  • You have the option of leaving the THC & CBD fields blank for any of the products. In such case, those products would display Buddi's default THC & CBD ranges.

  • While exact values can be entered in 'My Menu', we recommend that you enter all THC & CBD values in one system (instead of both).
    • This method creates consistency, allowing your store to access the same THC & CBD data in both systems (e.g. POS terminal and online menu).

      EXCEPTION: Custom values of other cannabinoids (besides THC & CBD), such as CBN or CBG, need to be entered in 'My Menu' since Buddi cannot sync these values directly from your POS.

  • Min/Max Fields: Even if the Min/Max box is not checked in Greenline, ensure these fields are cleared when entering exact values.

  • Edibles/Beverages: To prevent clutter in the menu, refrain from using Min/Max fields in the Edible and Beverage categories.

  • Sync Cycles: Product content updates made in Greenline, including THC & CBD values, will appear in Buddi in the next sync cycle. Use the 'Force Sync' feature on the My Menu page of Buddi to speed up the sync.

  • Menu Audits: Review your Buddi menu after receiving new inventory to ensure that the THC & CBD values are syncing properly into Buddi. A quick way to identify affected products is to sort the menu with 'THC: High to Low' and THC: Low to High' in the filters sidebar.


Video: Displaying Exact THC & CBD Values in Buddi (Greenline users)




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