Troubleshooting the Admin Portal

Experiencing technical difficulties?

Troubleshooting Tips

1. Log out and log back in
   
   
2. Close and reopen Browser/App
   
   
3. Clear Browser Cache
   
   
4. Check for Browser Updates; verify that the web browser is up-to-date to ensure compatibility
   
   
5. Check for POS/Hardware Device Updates; confirm that the operating system and associated hardware are running the latest updates
   
   
6. Try Different Web Browser; explore whether the issue is specific to a particular browser
   
   
7. Restart Device; refresh system processes to resolve any temporary glitches
   
   
8. Check Sound with Other Applications/Functions; identify if the problem is isolated to the application
   
   
9. Check System Sound Settings; ensure that the system settings are correctly configured
   
   
10. Test with External Speakers/Headphones; isolate potential issues with internal speakers
    
    
11. Operating System Updates; confirm that the overall system is updated
    
    
12. Check for Audio Driver Updates