Delivery Regulations in BC

Designed to assist Retail Store License (RSL) holders and their employees, this guide provides up-to-date information on navigating the legal requirements for cannabis delivery and curbside pick-up in British Columbia.

Based on BCLDB content updated on June 12, 2024, this guide helps British Columbia retailers ensure compliance with provincial regulatory standards. While there are similarities in cannabis sales regulations across Canada, each province has its own specific rules. Therefore, it is crucial for all cannabis retailers to stay informed of the latest provincial regulations to ensure smooth operation and legal compliance in their day-to-day activities.

Delivery FAQ's (BC):

Can retail stores offer cannabis delivery and curbside pick-up?

• Yes, retail stores authorized by BCLDB can offer both cannabis delivery and curbside pick-up. All deliveries must be completed by a Retail Store License (RSL) holder or their employees, and third-party delivery services are not allowed.
   

What items can be sold or delivered to customers?

• Cannabis
• Cannabis accessories
• Shopping bags
• Items directly related to cannabis or its use that are not ingestible food or drinks

What are the requirements for delivering cannabis in BC?

• Deliveries must be made directly to residences or private places, like hotel rooms.
• Only RSL holders or their employees can make deliveries.
• The recipient must be at least 19 years old, and ID verification is required for anyone who appears under 25.
• Deliveries should occur only during the hours the retail store is open to the public.
  
  

What should be done if a cannabis delivery cannot be completed?

• If cannabis is taken out for delivery but is not delivered, it must be returned to the same store on the same day. It cannot be re-delivered until the next day.
  
  

Are there specific rules for delivering to First Nations communities?

• Yes, deliveries to First Nations communities are allowed unless the community has explicitly restricted delivery. Restrictions take effect 30 days after a band council resolution is received by the BCLDB.

Curbside Pick-Up FAQ's (BC)

What are the guidelines for curbside pick-up at cannabis retail stores?

• Curbside pick-up must be completed in an area adjacent to the store and within view of the store’s surveillance system.

Online Platforms

What should be included on websites and apps for cannabis retail stores?

• Websites and apps for cannabis retail stores in British Columbia must confirm that users are at least 19 years old, display the official British Columbia cannabis retail seal, and include the CRS information such as the license number, holder’s name, store’s operating name, and address. This ensures compliance with the provincial regulations and promotes responsible cannabis use.

DISCLAIMER: The content in this article is for informational purposes only. Cannabis retail regulations in British Columbia can change, and it is essential for Retail Store License holders and their employees to stay informed of the latest legal requirements. We advise you to consult the British Columbia Liquor Distribution Branch (BCLDB) directly for the most current information and regulations. Use your own discretion and consult with legal counsel when conducting retail services to ensure full compliance with all applicable laws and regulations.