Delivery Regulations in Manitoba

Designed to assist Retail Cannabis Licence holders and their employees, this guide provides up-to-date information on navigating the legal requirements for cannabis delivery and curbside pick-up in Manitoba.

Based on LGCA’s July 1, 2023 delivery regulations, this guide ensures Manitoba cannabis retailers remain compliant with current provincial laws. As cannabis regulations vary by province, it’s essential for retailers to follow the most recent updates from their licensing authority. For Manitoba, this is the Liquor, Gaming and Cannabis Authority of Manitoba (LGCA).

Delivery FAQ's (MB):

Can retail stores offer cannabis delivery and curbside pick-up?

• Yes. Licensed cannabis retailers in Manitoba may offer both delivery and curbside pick-up. Retailers can use their own staff or contract third-party delivery services, provided those services are licensed by the LGCA.
• Retailers must obtain approval from the LGCA before engaging a third-party delivery service.
   

What items can be sold or delivered to customers?

• Cannabis
• Cannabis accessories
• Items directly related to cannabis use

What are the requirements for delivering cannabis in Manitoba?

• Age Verification: Deliveries must be made only to individuals aged 19 or older. Delivery personnel must verify the recipient's age using valid government-issued photo identification.
• Delivery Personnel: Individuals delivering cannabis must be at least 19 years old and have successfully completed CannSell MB. Proof of course completion must be carried during deliveries.
• Delivery Timing: Deliveries must not occur more than 30 minutes after the retail store's closing time as specified under the Act.
• Delivery Records: Retailers must maintain records of each delivery, including date, time, delivery address, and the name of the licensed supplier. These records must be retained for 2 years and made available to the LGCA upon request.
• Packaging: Cannabis must be delivered in its original, sealed packaging as received from the licensed supplier. The packaging must prevent the escape of cannabis odour and conceal the contents.
    

What should be done if a cannabis delivery cannot be completed?

• If cannabis is taken out for delivery but is not delivered, it must be returned to the same store on the same day. It cannot be re-delivered until the next day.
  
  

Are there specific rules for delivering to First Nations communities?

• Yes, deliveries to First Nations communities are allowed unless the community has explicitly restricted delivery. Restrictions take effect 30 days after a band council resolution is received by LGCA.
  
  

Curbside Pick-Up FAQ's (MB)

What are the guidelines for curbside pick-up at cannabis retail stores?

• Curbside pick-up is permitted for licensed cannabis retailers in Manitoba.
• Only employees who have completed an approved training course may complete the transaction.
  
• employee and must be completed in an area adjacent to the store that is captured by the store’s surveillance system.
  
  

Online Platforms

What should be included on websites and apps for cannabis retail stores?

Cannabis retailers operating websites or apps in Manitoba must ensure the following:

• Users must verify they are 19 years or older before accessing product listings or purchasing.
• The site or app must clearly display the retail licence information, including:
  • The store’s licensed name
  • Retail licence number
  • Physical address of the store
    
    

DISCLAIMER: The content in this article is for informational purposes only. Cannabis Retail Regulations in Manitoba can change, and it is essential for retail store authorization holders and their employees to stay informed of the latest legal requirements. We advise you to consult the LCGA directly for the most current information and regulations. Use your own discretion and consult with legal counsel when conducting retail services to ensure full compliance with all applicable laws and regulations.

Official Documentation:

TERMS AND CONDITIONS: Delivery Licence Delivery of Liquor and/or Cannabis

TERMS AND CONDITIONS: Retail Cannabis – Employee Delivery