[RESOLVED] System Sync Disruption - June 16, 2025

Modified on Mon, 16 Jun at 1:11 PM

Menu Syncing Integration Issue Resolved

Last Updated: June 16, 2025 at 12:08 PM PST

Announcement


Integrations have begun syncing again and services are returning to normal. Within the next 30 minutes most integrations should be up to date. To speed up the next sync cycle, use the 'Sync New Products' function in the Admin Portal > 'My Menu' page.


We’re still actively monitoring the situation to ensure stability and are working on a full root cause analysis to understand what led to the disruption. We’ll share more details as soon as we have them.


If you still notice any discrepancies, try logging out and back into the Admin Portal, refreshing your menu, or clearing your browser cache. Please reach out to support@buddi.io if you need further assistance.


Thank you again for your patience and understanding during this interruption - we truly appreciate your support.


- The Buddi Team

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