When your Buddi accounts are first set up, there should be a General Staff account by default.



This login has two purposes:

  1. To manage incoming Buddi orders in the Admin Portal > Order Queue

  2. To access the Knowledge Base (aka 'Buddi Support Portal'), which has articles to help troubleshoot and/or submit a new support ticket to our team for help.

  3. To access the 'Staff' area in the Buddi kiosk app

Additional profiles can be created by store admins in the Admin Portal > Staff Management page.

Each profile can have its own permission settings.