General Staff Account

When your Buddi accounts are first set up, there should be a General Staff account by default.

This login has 3 purposes:

1. To manage incoming Buddi orders in the Admin Portal > Order Queue
    
2. To access the Knowledge Base (Buddi Support Portal), where you are now! It has articles to help troubleshoot and a form to submit a new ticket to our support team for help.
    
3. To access the 'Staff' area in the Buddi Tablet App (if applicable).
   
   

Additional profiles can be created by store admins in the Admin Portal > Staff Management page. Each profile can have its own permission settings.