Drive more sales by using Buddi’s Delivery features as part of your promotions strategy. Learn how to highlight delivery options across your menu, notifications, and campaigns.
Delivery isn’t just a fulfillment option - it’s a competitive advantage. With Buddi, you can promote your delivery service directly within your online menu, through automated messages, and across marketing channels like email and social media. This article explains how to position Delivery as part of your customer engagement and promotional strategy.
Need help setting up Delivery?
Refer to these articles to get started:
Why Promote Delivery?
Expands your reach beyond in-store traffic
Converts browsing customers into repeat buyers through convenience
Pairs naturally with Buddi’s Discounts, Collections, and Special Messages to boost basket size
Highlight Delivery on your Menu
Where to Edit:
Admin Portal > Store Settings > Online Menu: Delivery
Add a Custom Delivery Message to showcase:
Same-day or scheduled delivery cut-offs
Free-delivery minimums
Estimated delivery times
Driver verification requirements
Reinforce Delivery availability with an announcement banner or Special Message at the top of your menu.
e.g. ✨ Free Delivery on Orders Over $100. Available 12 PM - 8 PM Daily!
Use Collections and Discounts to Promote Delivery Orders
Create a Delivery-exclusive Collection (e.g. “Perfect for Delivery Night”) featuring convenient or high-margin products
Pair with automatic discounts or codes such as:
“DELIVER10” - 10% off first delivery order
Use Special Messages or banners to display these offers prominently
Promote Delivery Beyond the Menu
- Add delivery details to your website footer, homepage banners, or blog posts
- Promote delivery at the POS counter by providing a Discount Code for placing first delivery order
- Include QR codes linking directly to your Buddi menu on:
- In-store receipts and bags
- Flyers and brochures
- Other websites
Leverage Customer Notifications
- Enable the Out for Delivery and Ready for Delivery notifications in
Admin Portal > Store Settings > Online Menu: Messages - Keep customers informed in real time
- Add short promotional copy:
e.g. Your order is on its way! Don’t forget to check out our new same-day deals.
New Enhancement: Delivery Scheduling Options
*** PRODUCT RELEASE ***
Buddi’s latest Delivery update introduces new Schedule Type settings, giving you more control and transparency when managing delivery expectations with customers.
You can now choose from three schedule types in your Online Menu: Delivery settings:
| Schedule Type | What Customers See | Best For |
|---|---|---|
| No Defined Schedule | Delivery is available, but no specific timing is displayed | Stores offering flexible or same-day fulfillment without strict time commitments |
| Delivery Hours | Shows the store’s active delivery hours at checkout. Orders placed outside these hours will automatically display a next-available message. | Most common setup - clear visibility on when deliveries can be placed and fulfilled |
| Delivery Windows (Best) | Customers can select a pre-defined time window at checkout (e.g. 12 PM – 3 PM or 3 PM – 6 PM) | Stores with structured delivery runs who want to manage driver scheduling and set customer expectations clearly |
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