Collections: New In Stock & Restocked

A guide to automatically highlighting new arrivals and restocked products on your menu

Overview

You can now create two new types of dynamic collections that update themselves automatically as your inventory changes, with no manual product management required:

• New In Stock: showcases products that have recently appeared in your catalog for the first time
• Restocked: showcases products that were out of stock and have recently come back into stock

Both collection types work like any other collection in your admin panel, which means you can pair them with special messages, featured banners, discounts, and discount codes, including a custom "New Arrival" or "Restocked" badge image if you'd like one.

How It Works

When you create a New In Stock or Restocked collection, you choose a day window (for example, 30 days) and a comparison logic: Less than or Greater than.

Membership is fully automatic. Products enter these collections as soon as they're detected during your regular inventory sync, and they age out on their own once they fall outside your chosen window. There's no manual adding, removing, or upkeep needed.

You'll find these as new options under Select Using Logic when creating or editing a collection, alongside your existing collection types.

What Counts as "New" vs. "Restocked"

• New In Stock: A product is included the first time it's ever seen with available inventory in your catalog.
• Restocked: A product is included when it goes from zero units available back to units available, after it has already been established as an existing product on your menu.

A product will only ever qualify for one or the other at a given moment. A brand-new product won't simultaneously show up as "restocked," and an existing product coming back into stock won't show up as "new."

What to Expect When You First Turn This On

Because this is a new feature, we don't have historical data on exactly when each of your existing products first arrived. On your first inventory sync after the feature is enabled:

• All currently in-stock products will be treated as "newly seen" and will appear in a New In Stock collection (if you have one set to a short window, like "less than 30 days").
• Going forward, only genuinely new arrivals and genuine restocks will populate these collections. The one-time "everything looks new" effect only happens once, on that first sync.

Tip: If you're launching a New In Stock collection for the first time, you may want to hold off promoting it (or use a shorter "less than" window) until a few days after activation, so it reflects true new arrivals rather than your entire existing catalog.

For existing clients, we will collect this data for your products beginning July 1st 2026 and onwards. If you're a new client, collection begins when your integration gets activated within Buddi. 

Frequently Asked Questions

Does a refund or cancelled order trigger the "Restocked" status? 

No. If a product's stock temporarily drops because it was purchased, and then returns to available because the order was cancelled or refunded through Buddi, that is not treated as a restock.

Note: If an order is cancelled or refunded directly through your POS rather than through Buddi, we currently can't distinguish that from a genuine restock, since the POS doesn't tell us the reason inventory increased. In that specific case, the item may appear in the Restocked collection. We're aware of this limitation and are continuing to refine it.

If I clear/refresh my menu, will that affect these collections? 

Yes. Clearing your menu removes the underlying inventory records, which includes the tracking data used to determine "new" and "restocked" status. If you clear your menu, expect your New In Stock and Restocked collections to reset and start tracking from that point forward. We'd recommend avoiding a full menu clear if you have active New In Stock or Restocked promotions running, unless you're comfortable with them resetting.

Does adding more stock to a product that's already in stock trigger "Restocked"?

No. Restocked status is only triggered when a product goes from zero available units to some units available. Simply adding more inventory to a product that already has stock does not affect its status.

If a product is restocked multiple times, which date is used?

The most recent restock date is always the one used to determine collection membership.

Do product variants count as "new"?

This is something we're continuing to refine. Reach out to your account contact if you have a specific case you'd like clarified.

Using These Collections in Promotions

Since New In Stock and Restocked are standard collections under the hood, you can use them anywhere you'd use any other collection:

• Attach a special message (including an image) to create a "New Arrival" or "Just Restocked" badge look; you have full control over the visual
• Feature them in a banner
• Apply a discount or discount code to move new or restocked inventory faster

Questions?

If you run into unexpected behaviour with these collections, or you'd like help setting one up, reach out to support@buddi.io, we're happy to help.