Tips Setup (Enable Tipping)

This guide shows you how to enable the Tipping feature at checkout so that customers can choose to leave tips for staff

How to Configure Tips in Buddi

1. Sign in to the Admin Portal > go to Store Settings > Online Menu: Payments.
2. Check 'Allow customers to tip on orders for this store'.
3. Enter three 'Default Tip Amounts' to display at checkout (e.g. 10%, 15%, 20%).
4. If you want to enable Tips for Delivery orders only:
   Check 'Hide tipping for Pickup type orders'
5. Hit 'Save'.
    

Best Practice

Before making the Tips feature live on your menu, run test orders to ensure order totals match between Buddi and your POS.

• Buddi does not support charging taxes on Tips. Ensure taxes are not applied to Tips in your POS tax settings. This prevents order total mismatches and ensures the sale can be successfully tendered in the POS.
   

Cova POS Users
  

NOTE: If you are a Cova POS user, there is an additional setup step required in Cova before enabling tips in Buddi. Please follow the full guide: Tips Setup for Cova Users.