Accessory products behave differently from cannabis products; product content will not auto-populate your menu. Retailers provide this info themselves, and we recommend inputting these details into your POS first. 


This includes the following:

  • Product name
  • UPC code (aka 'Barcode' in Greenline)
  • Price
  • Product description
  • Photos

Each variant, if applicable, requires its own UPC code (ex. if it comes in different sizes, colors, quantity/pack, etc).



  • You may need to make up UPC codes for your products if they don't already exist.

  • The UPC code is not the same thing as the product SKU. In fact, when making up a UPC code, ensure that it is different from your SKU. Do not include any special characters / symbols; you may use letters, numbers, or a combination of both.


Cova & Greenline POS users: After you have finished inputting the corresponding details for your accessory products, reply within your Buddi Onboarding ticket or email so that we can do a mass-import of your accessories with a one-button push.


  • After this has been enabled in our back-end, any updates made to your accessory product listings in your POS will automatically sync into Buddi. This includes the addition of new items.

  • Changes made to product listings will take time to sync into Buddi. You can use the Force Sync feature in the Buddi Admin Portal > My Menu to speed up the process, and/or get us to force an instant manual pull by emailing

  • Video: Greenline POS: Adjusting Accessories / Variant Naming


TechPOS, BarnetPOS, Profitek, & *all other* POS users: After you have finished entering the products with its corresponding details, please export your accessories into an excel file from your POS catalog and email it to / your Buddi Onboarding ticket for review.

Be sure to include these columns:





is master product

Variant Label



Each column needs to have the correct formatting applied. By default, the columns' cell/number formats are set as 'General'.

***IMPORTANT*** The Price and UPC columns need to be changed before saving the file.
1) Select the entire column
2) Use the dropdown (that says General) to change the settings to the following:

Price: Number
UPC: Fraction

Tip #1

Please ensure that all of your in-stock items have a UPC code attached. Having a blank UPC, price, and inventory count would prevent the item from syncing into Buddi.

The UPC codes should only use letters, numbers, or both AND be different from the SKU.

Tip #2
With regards to the Category of your accessories, here are our recommendations to achieve a clean product catalog:







Rolling Supplies





Accessory Vape: Dry Herb

Accessory Vape: Concentrate (these are your 510 thread vape batteries)

Accessory Vape: Part

To minimize syncing issues, please take out any hyphens (-) from your product categories.

From there, we can import the cleaned-up file into the Accessory Products section of your Buddi account. To achieve a more organized product content system, you can (1) download the template .CSV file from the Admin Portal > Accessory Products > Bulk CSV import > Download the Sample File; or (2) choose to add your accessory items into Buddi manually (Admin Portal > Accessory Products). The 2nd option achieves cleaner results.